Warehouse Advantage allows eligible customers to earn points on qualifying purchases from Pond Warehouse, Lighting World Warehouse, Underwater Warehouse, and Pool & Patio Warehouse. The same rewards account can be used on both participating websites when the customer uses the same email address.
Earning Points
- Members earn 1 Warehouse Advantage point for every $1 spent on eligible merchandise.
- Points are calculated on the merchandise subtotal after discounts.
- Points are not earned on sales tax, shipping charges, gift cards, cancelled orders, returned merchandise or other excluded purchases.
- Points may remain pending before becoming available for redemption.
- Returned or refunded purchases will result in the corresponding points being removed from the member’s account.
- Contractor customers may be subject to a separate earning and redemption structure.
Point Value and Rewards
| Points Redeemed | Reward Value |
|---|---|
| 250 points | $5 off |
| 500 points | $10 off |
| 1,000 points | $20 off |
| 2,500 points | $50 off |
| 5,000 points | $100 off |
A minimum of 250 points is required to redeem a reward.
Redeeming Points
- Members may redeem a maximum reward of $100 per order.
- Any points not redeemed remain in the member’s account for future purchases.
- The reward cannot exceed the eligible merchandise subtotal of the order.
- Rewards may be redeemed on Pond Warehouse, Lighting World Warehouse, Underwater Warehouse, or Pool & Patio Warehouse.
- Members must be logged into the account associated with their Warehouse Advantage membership.
- Rewards cannot be applied after an order has already been placed.
- Points and rewards have no cash value and cannot be exchanged for cash, checks or account refunds.
Promotions and Exclusions
- Warehouse Advantage rewards cannot be combined with coupon codes or other loyalty rewards.
- Certain products, brands, categories or promotional purchases may be excluded from earning or redeeming points.
- Rewards do not apply to shipping charges, sales tax or gift-card purchases.
- Program exclusions may vary based on manufacturer requirements or promotional terms.
Returns and Cancellations
- Points earned on cancelled, returned or refunded merchandise will be deducted from the member’s account.
- If points from a purchase have already been redeemed before that purchase is returned, the member’s account may reflect a negative point balance.
- A reward used on a returned order will not be refunded in cash.
- Any reinstatement of redeemed points will be handled according to the circumstances of the return.
Point Expiration
Warehouse Advantage points do not expire and remain available for future redemption.
Membership and Accounts
- Warehouse Advantage membership is free.
- Membership is limited to one account per customer.
- Points cannot be sold, transferred or combined between different customers.
- Customers must use the same email address across participating websites for purchases to be associated with the same rewards account.
- Points may take time to appear after an eligible transaction is completed.
Program Misuse
Warehouse Advantage reserves the right to adjust point balances, suspend accounts or terminate membership in cases involving fraud, abuse, duplicate accounts, manipulation of the program or violation of these rules.
Program Changes
We reserve the right to modify, suspend or discontinue Warehouse Advantage, including its earning rates, redemption values, exclusions and expiration policies. Reasonable notice will be provided when changes materially affect points that members have already earned.
Participation in Warehouse Advantage constitutes acceptance of these program rules.