All returns must have an RA# (Return Authorization Number). This lets us know what is coming back and what to do with it (i.e. credit your account,
replace product, etc.). A 10% restock fee will apply to returns unless it is our shipment error. Packages sent to us without an RA# written on them will be refused! All products, including warranty items, must be returned to us shipping prepaid. We will pay the shipping charges on warranty items back to you, but not from you to us. Product over 90 days old is not returnable for credit. Special orders, cut liner and used items are not returnable.