About Us

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Ordering Policy

Ordering Policy

Please feel confident from ordering from our site. We promise the best customer service as possible, please contact us by live chat, e-mail or by phone (see contact us section).

Shipping Policy

  • We currently ship in the USA and Canada.
  • Orders received before 1pm EST will usually ship out the same day.
  • Please allow 3-10 business days for your order.
  • In rare cases if items are on back order we will notify the customer within 24 hours.

Return Policy

  • Please call or email us before sending a return back.
  • There is a 15% restocking and shipping charges for orders canceled after they already shipped.
  • If items are damaged during shipment Underwater Warehouse will replace the item for free.

Warranties

  • We fullfill all warranties such as pumps which fail during their warranty period.

Taxes

  • Only Pennsylvania customers will be taxed.

Payment Methods

  • We accept payment by PayPal Pay with PayPal and Google Checkout Pay with Google Checkout.
  • We also accept phone payment by MasterCard, Visa, and American Express.
  • Your credit card will not be charged until your order ships.

Coupon Codes

  • Coupon codes are given out during holidays and promotional events.

© 2016-2017 Underwater Warehouse all rights reserved.